Shipping policy
Shipping Policy
We ship all orders via Royal Mail, with tracked shipping typically taking 2-3 business days. If you need faster delivery, you can choose our next-day shipping option at checkout. Orders placed before 4pm will be dispatched on the same day, ensuring prompt processing. Once your order is on its way, you’ll receive tracking information to monitor its progress. For any questions about shipping, please contact us directly.
Return & Exchange Policy
We offer a 30-day return policy, to be eligible for a return, your item must be in the same condition that you received it, and in its original packaging. You’ll also need the receipt or proof of purchase. If your order is lost, damaged, or the product is broken during transit, please contact us immediately at info@mellandkin.com so we can assist you in resolving the issue. Please ensure that all shipping details are accurate to prevent delays or non-delivery. We currently ship to the UK, and any changes to our shipping policy will be updated on our website. For any further questions or additional information about shipping, please don’t hesitate to reach out to us directly.